Refund policy

Refund policy

You have a legal withdrawal period of 14 days from receipt (article L221-18 of the French Consumer Code). As a commercial gesture, MonCabine extends this period to 60 days.

Items must be returned in their original condition, with their packaging and proof of purchase.

Any return must be requested in advance at [email protected]. Returns are free: we provide a prepaid return label.

Within the same 60-day period, you can choose either a refund or an exchange (another size, colour or model, subject to stock availability).

Return address: MonCabine, 22 rue Surcouf, 75007 Paris, France.

Once the product has been received and inspected, the refund is made within 14 days (usually 3 to 5 business days) using the original payment method.